Annapolis, Md. – June 30, 2010 – Bay Bridge Decision Technologies®, (www.baybridgetech.com) the industry’s leading contact center strategic planning solutions company, announces the release of its new website. The new BayBridgeTech.com has been designed to foster an ongoing dialog with the contact center planning community though improved social networking access.
Some of the new features include direct access to our LinkedIn Group, Twitter feed, and company newsletter. Contact center professionals can also choose to subscribe to website content via RSS and have it delivered right to their e-mail inbox. The new BayBridgeTech.com is filled with resources from Bay Bridge’s long history of thought leadership in the contact center forecasting, planning, and analysis space, including white papers, webinar recordings, articles, and customer success stories. The contact center planner and/or executive will find all the resources needed to develop a successful long-term planning framework for their organization. Many areas of the site have added user comments capability to enable feedback and to promote conversations among our constituents.
According to Susan Klasmeier, Manager, Marketing, “It is important to develop a site that is flexible and adaptable to ensure it keeps pace with our growing business. We’ve discovered that Bay Bridge’s popularity is due to the interaction planners have with our company and access to our experience in the contact center planning space – whether the interaction is a webinar, a white paper, or a tradeshow presentation. This new site will make those interactions even easier.”
About Bay Bridge
Bay Bridge Decision Technologies provides customer contact forecasting, planning, and analysis solutions to the world’s top brands. Bay Bridge’s CenterBridge suite of software applications supports the executive analytics and strategic performance management needs of companies seeking innovative strategies for managing their customer contact centers, branch locations, and processing organizations. For additional information, please visit our website at www.baybridgetech.com or email us at info@baybridgetech.com.
Contact:
Susan Klasmeier
Bay Bridge Decision Technologies, Inc.
410.224.7778
www.baybridgetech.com
