Since January of 2007, The CenterBridge Users’ Conference has brought together senior contact center planning professionals from Fortune 500 companies for two full days of learning, collaboration, and networking with colleagues from other world-class organizations.
This year’s event was a phenomenal success. The conference, a complimentary event for customers, included conference sessions, special events, and fabulous conference meals. Conference attendees have had nothing but positive things to say about this year’s event:
“I always walk away from the Conference with a new approach to my job. The small forum allows me to bounce ideas off other planners and learn from their experience.” –Andrea Delvalle, Walt Disney World, Conference Presenter
“Learning about the best practices of the actual CenterBridge users is by far the most valuable part of the conference. “ – Louise Andrews, Fairmont, Conference Attendee
“The conference was a homecoming. You get to catch up with ‘family’ members you have not seen and realize that while you work for different companies, you have a great deal in common. I walk away strengthened and re-invigorated by that bond that only comes from being part of a family of planners.” –Patrick Flynn, Liberty Mutual, Conference Presenter
Our event this year included speakers and attendees from many world-class organizations such as: Hyatt, Liberty Mutual, TD Bank, USAA, Disney, RCI, Fidelity, and more. Attendees are raving about the strategies and solutions they acquired from conference sessions that they will be immediately implementing into their contact center planning processes. These solutions will no doubt lead to smarter operational plans that will deliver greater value to their organizations.
Many of our Users’ Conference Presentations are available for your viewing.
Thank you to all that attended! It is wonderful to see our CenterBridge community come together. We look forward to seeing you next year!
Save the Date – February 5-8, 2013, Disney’s Boardwalk Inn & Resort, Orlando FL